Motif

Unlock the true potential of your business

eStore is your trusted logistics partner, offering end-to-end fulfillment solutions. Our cutting-edge technology ensures that we store, pick, pack, and ship with exceptional speed and accuracy.

01.

Our Services

At eStore, we provide a comprehensive suite of logistics and fulfillment services tailored to meet your business needs. Leveraging cutting-edge technology, we ensure your products are stored, picked, packed, and shipped with unmatched speed and precision. We know that timely, reliable deliveries are essential to your brand’s reputation, so our solutions are designed to meet your standards and exceed your customers’ expectations. From branded packaging and same-day delivery to diverse shipping options and seamless returns, we keep our promises so you can confidently keep yours. Our hands-on approach, combined with advanced technology, is what truly sets us apart.

Fulfillment Solutions

From storefronts to digital carts, our AI-powered fulfillment solutions are built to fit your business exactly. With high-speed pick and pack, 99.9% accuracy, and a range of delivery options, you’ll create seamless, high-quality experiences wherever your customers shop.

Last Mile Delivery Services

In a world where fast delivery drives decisions, we help you win with minimal costs. Our freight buying power, optimised shipping system, and strong carrier partnerships ensure you save money while delivering fast. Everyone wins!

Warehousing Solutions

Enjoy efficient and accurate order processing with advanced fulfillment technology, maintain up-to-date stock levels through real-time inventory tracking, and have peace of mind with world-class security measures protecting your inventory around the clock.

Returns Management

Returns can be a major challenge, but we take the hassle out of it. With customised return options, quick inspections, and immediate notifications, we ensure items fit for resale are ready for picking fast. Enjoy smooth returns management without the headaches.

Customer Support

Your stock is safe and secure with us, your staff too. As an eStore customer, you get more than best-in-class warehousing, advanced fulfillment technology, real-time inventory tracking, and competitive rates; you get a real voice at the end of the line, whenever they need it.

Software & Automation

Our cloud-based logistics software, focused on automation, integration, and optimisation, integrates with major e-commerce platforms for real-time syncing, offering unparalleled visibility, control, and detailed analytics to streamline your entire fulfillment process.

Ready to explore fulfillment solutions with eStore?

Let’s connect—call us or set up an in-person discussion.

Call sales directly

1300 735 133

International

+61 3 9095 8690

Your End-To-End 3PL Partner

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Enhance your Logistics and Supply Chain Productivity, Performance, and Security

Experience effortless, full‑spectrum logistics and fulfillment services.

Contact us for a quote

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02.

Sectors we specialise in

03.

What sets eStore apart?

We protect your brand from the effects of bad fulfillment

With our complete focus on ensuring the right package dispatches quickly, arrives safely, and just as expected, your reputation is in safe hands. 

We manage and operate our fulfillment centres

We maintain full control end-to-end, leaving nothing to chance by outsourcing—it's our team, our infrastructure, and our processes all the way. 

Fastest order fulfillment on the market

With a 4pm cut-off for same-day fulfillment, you show customers their orders matter, while our freight buying power helps you save big and serve your customers efficiently—everyone wins!

Cutting-edge AI fulfillment technology

Latest innovations in warehousing and fulfillment, including Australia’s largest fleet of AI-powered autonomous mobile robots, real-time inventory tracking, and world-class security ensure a best-in-class experience.

99.9% order accuracy

Our robotic and system-directed picking and packing process leaves nothing to chance.

04.

Our fulfilment track record...

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customer units fulfilled every year

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precision in stock management

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fulfillment order accuracy

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FY24 customer satisfaction score

05.

eStore locations

Where the behind-the-scenes symphony of logistics happens. We maintain full control end-to-end, leaving nothing to chance by outsourcing—it's our team, our infrastructure, and our processes all the way. 

06.

The results speak for themselves, so do our customers

eStore has been an important partner over the years. Our top priority is delivering an exceptional end-to-end experience for our customers, and working with eStore allows us to offer best-in-class fulfillment while staying asset-light. As we plan for strong growth in the coming years, we know this personalised fulfillment setup with eStore will be key to helping us get there.

Chief Executive Officer

Leading online furniture & homewares retailer

Black Friday and Cyber Monday 2023 exceeded all expectations, with orders skyrocketing to new heights. eStore rose to the challenge with agility, operating from two fulfillment centres and collaborating closely through daily meetings and strategic planning. Their support ensured seamless deliveries for tens of thousands of customers during the holiday rush. Detailed reporting and open communication helped us adapt as we surpassed forecasts and navigated shifting delivery windows. eStore wasn’t just a 3PL partner—they felt like an extension of our team.

Global Fulfilment Manager

Sustainable underwear & essentials brand

For over seven years, eStore has been a dream partner. They efficiently ship full cases of wine from two fulfillment locations, helping us reach customers across Australia. Their kitting services let us create curated cases tailored to individual preferences—boosting customer satisfaction and brand appeal. No matter the challenge—whether it’s growth, market shifts, or regulatory changes—eStore adapts with ease, keeping operations running smoothly. Their dedication has been key to our success, and we look forward to raising a glass to many more years together!

General Manager

Australian online wine retailer

Managing our e-commerce business means overseeing a diverse range of luxury homewares—from bedding and towels to throws and cushions. We needed a partner who could manage this variety with efficiency and cost-effectiveness, and eStore’s AI-powered AMRs stepped up to the challenge. Their ongoing commitment to optimisation, including integrating multiple shipping carriers to better serve our needs, has streamlined operations and reduced costs. Even through the disruption of COVID, when our sales volumes more than doubled, eStore adeptly navigated logistical complexities, ensuring our customers received excellent service every time.

Head of Purchasing, Planning & Sourcing

Luxury homewares brand

Before partnering with eStore, our previous logistics solution faced challenges, particularly with fulfillment speed and inventory accuracy. Thanks to eStore, we now offer same-day delivery of our products, which is essential for customers needing quick access for weekend plans or sudden weather changes. This service has significantly boosted our conversion rates, and our customers consistently praise the speed and reliability of our deliveries. With eStore’s same-day service, we now offer a variety of delivery options tailored to each customer’s needs, ensuring that spontaneous adventures can go ahead, no matter what the weather brings!

Head of Operations

Australian waterproof footwear brand

Before partnering with eStore, our former fulfillment provider caused daily struggles with delays, mismanaged inventory, and a lack of transparency. Since transitioning, eStore has transformed our business. Their efficient operations have resulted in a significant increase in repeat customers, faster deliveries, and rigorous order accuracy, all of which have enhanced our overall service quality. Internally, we've drastically reduced customer service inquiries, enabling our team to focus on growth and product development rather than damage control. Partnering with eStore has dramatically uplifted our online reputation, as reflected in the number of positive customer reviews we now receive.

Founder & Owner

Online retailer of children’s toys and goods

Working with eStore allows us to focus on what we’re good at, while leaving the operations to the experts. We get access to the type of world-class warehousing and fulfillment that would be out-of-reach for a business like ours otherwise. We can scale up and down as needed, while also meeting customer demand for super-fast delivery.

Co-founder and General Manager

E-commerce brand for mountain biking products

07.

Stay in the know

You have questions? We’ve got answers

Can eStore support omnichannel retail operations?

Yes, eStore can fully support omnichannel retail operations. We’re ideal for retailers managing both physical stores and online sales channels, helping you deliver a consistent, high-quality experience across all touchpoints.

What is 3PL?

Third party logistics, or 3PL, is outsourced logistics capabilities offered by a company that has the capability to seamlessly connect with your company and manage warehousing, order fulfillment and distribution. Not every business has the space, time and money to operate and manage a fully functional and complete warehouse and distribution network. Instead of forgoing this vital aspect of your growing business, a third-party logistics provider can store goods, monitor and record inventory flows, deliver and return items to and from the customer and provide additional services that are tailored to your requirements.

What industries does eStore serve?

eStore supports a wide range of industries, including eCommerce, fashion, health and beauty, consumer electronics, FMCG, and B2B distribution. Our tailored fulfillment solutions handle everything from high-SKU inventories and secure storage to bulk orders and multi-location shipping, ensuring speed, accuracy, and efficiency across all sectors.

How does eStore handle returns and reverse logistics?

eStore simplifies returns with seamless integration, real-time tracking, and fast processing. Retailers receive instant notifications, and resalable items are quickly restocked. With a 100% paperless system and tailored return options, managing returns is hassle-free.

What kind of reporting and analytics does eStore provide?

eStore provides powerful reporting and analytics through our self-service portal, giving you real-time visibility into stock movements, order statuses, tracking numbers, and more. Our smart platform centralises fulfillment data across all channels, helping you make informed decisions and streamline operations with ease.

How does eStore handle peak season demand?

At eStore, we excel under pressure, ensuring smooth operations even during peak season. Our scalable fulfillment solutions handle higher order volumes efficiently, ensuring on-time deliveries, no backlogs, and high customer satisfaction. With a 99.9% accuracy rate, we deliver consistently reliable results, no matter how busy things get.

Which eCommerce platforms does eStore integrate with?

eStore integrates with over 100 order sources, including all major eCommerce platforms, shopping carts, ERP systems, and inventory management tools.

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